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SAP_RCS_TRISTATE error in SPRC 2.0

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Hello,

 

We are trying to setup an SPRC 2.0 system. A few details about the landscape:

  • We have our ERP system which is an ERP 6.0 EHP6 system, with latest version of SPRC installed (TDAGBCA 200_600).
    • EHS product safety is already configured and running without problem on the system, with a full CED phrase catalog installed.
    • All basic SPRC configuration has been done, necessary phrase sets are created, and RCS phrases have been installed.
  • Enterprise Portal system is 7.30, with latest SPRC 2.0 components installed (all TDAG* components).
    • SSO with ERP system is configured and working properly.
    • Both RFC destinations needed for SPRC (TDAG_RCS_APP& TDAG_RCS_IMG) are defined and working properly.

 

The issue we have is, when we try to launch most SPRC portal applications (e.g. REACH Material Assessment), we receive the following error:

de.technidata.rcs.common.exception.RCSUncheckedException: FATAL RCS2200 Phrase group SAP_RCS_TRISTATE is incomplete. Tristate values cannot be handled until customizing is corrected., #0:*, * R3=null ID=USER.PRIVATE_DATASOURCE.un:esptde, #1:null, #2:null, #3:null

 

I have been searching for a long time what could be wrong, without success. No mention of this error anywhere on the web, nor in the SAP notes database. Here's what I have tried already:

  • I have checked of course that this phrase set existed, and that it contained the expected phrases, it seems OK.
  • I have verified that the connection to ERP system is OK by doing an RFC trace, I can see a few function modules are called successfully.
  • I have made sure connection to ERP system was done in English, to verify it was not a phrase translation issue.

 

If you have any idea at all, I am interested. I am very near opening a SAP message.

 

Thanks in advance.

Thomas


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