ie are implementing SAP EHSM on netweaver portal, we facing a lock issue / cache issue in our QA system. The first incident opened after logon keeps opening regardless of the incident chosen on the initial entry screen. Also we are observing that the locks are not cleared in the backed ECC system even after logoff.
This issue doesn't occur in our dev system (which is a single instance), the issue is happening only in QA system (which is high availability). We are close to go-live any help in this regard would be appreciated.
Thanks!
Bharath